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2.  Payments can be made via credit or debit card  or paid by check/money order and sent via the mail.    You are welcome to fax( 403 252-6668) the office your credit card information prior to you first appointment.  If payment by mail is preferred, it must be received prior to sessions to allow for processing. As a Registered Psychologist, most health insurance companies will reimburse clients for at least of portion of my fees. 

 All first appointments, online and telephone session payments must be received 24 hours prior to your appointment time or the appointment will be cancelled. 

See counseling service page for fee structure

 It is required that if you are unable to attend your scheduled appointment, or if you must cancel your point and for any reason you must provide us with the courtesy of at least 24 hours notice so that we may reschedule your appointment time to someone else.

Appointments can be cancelled on line or you can call the office during regular business hours. All appointment cancellations are requested in less than 24 hours prior to the appointment time are subject to the full payment. 

If for any reason you are late and do not come at all for your scheduled appointment without prior cancellation, we reserve the right to refuse any further appointments. If you will not be able to make your appointment, please be sure to cancel or reschedule your appointment for a later time in advance. If you had to cancel or reschedule your point that for any reason you may do it online or by calling our office during regular business hours. All appointment no shows are subject to the full-service fee. 

 3. Complete the following intake and consent forms and bring them to your first session, please.  Clients who receive phone and online counseling are welcome to email to psychservices@shawbiz.ca or fax the forms to 403 252-6668 or mail them to 6707 303 Elbow Dr SW, Calgary, Alberta, Canada T2V 0E5 prior to your session. Clients who are under 16 years old will need consent from there parents or legal guardians.

 INTAKE FORMS

GENERAL POLICIES

4. Clients who receive telephone counseling need to provide a telephone number where you can be reached.

 5. Client’s who receive online counseling needs to  download Skype  and sign-up for a free account by following their instructions. My skype name is Marinda Venter Reg Psych.  You need to provide me with your skype id as well. You will have a couple of different options with Skype, voice, chat  or video calls. You and will need to have a headset (or use your computer’s built-in microphone and speakers) in order to use Skype’s voice feature.  You will need a webcam if you are interested to make a video call.